Conscience or Divine
Encouragement?
The clock on my phone beamed out of the darkness 4:10 a.m. A revolving thought, you know
the kind… a single thought circling in your mind… repeating… rehearsing… like a
nervous honeybee -- the words were searching for a place to land.
The meditation wasn’t earth shattering, or even that
important when compared to issues that often awaken a person from a sound
sleep. It was a simple item from
yesterday’s “to do list” that was carrying itself over to the next day. The day before, I sent an email to the customer
service department of a major international company regarding a request to
close an account I was no longer using.
Nearly 14 hours had past, since I sent the email request, and there was
no reply in my inbox, -- which I found a bit strange because generally there is
at least an auto-reply informing me the
email had been received.
After about 20 minutes of restlessness, I decided to rise
from my bed and descend downstairs to call the customer service number and see
if I could progress beyond the automated voice system and actually talk with a
real person. Being the middle of the
night, I expected the representative to be located in the Philippines, or India,
or in some other exotic out-sourced locale.
The automated system quickly announced, “You are being
transferred to a customer service representative in Ohio.” And with no additional wait time, I heard the
live voice, “Hello, this is Nancy, may I have your name?” I politely answered, “My name is Terry Petty
and I would like to close my account.”
Nancy seemed a bit surprised… as did I… when she said, “Mr.
Petty, I am the one who answered your email request. In fact, I just hit the SEND button before I answered this call.
Your account information is still open on my screen.” Amazed, I questioned
myself, what are the chances that could happen?
The exact timing… the very individual… there are potentially hundreds of
customer service representatives stationed all over the globe that could have been
routed to this call!
Nancy efficiently attended to my request. I offered my
appreciation for her assistance and extended wishes for her to have a great
day. Five minutes after the ending of the telephone conversation, my phone
announced I had a “new email.” The emailed
template reply transported from
Nancy’s computer in Ohio, to a satellite in outer space, and then to its
destination, my IN-BOX, before and
after the time I personally communicated with her on the phone.
As I nestled my pillow to go back to sleep, I had a new
thought to contemplate. Did I just experience a remarkable coincidence? Or had
I just received a gift of divine encouragement?
I took comfort in realizing that God entered my sleep,
communicated with me by using incredible precision and detail, and reminded me
of His loving care.
Over the past several months, I have questioned my ability
to “hear God’s voice” and with sincerity would pray “am I faithfully being obedient
to God’s leading?” Once again, the Lord
has demonstrated His intimate presence. I am indeed grateful and strengthened by His peace.
Isaiah
58:11 “The
LORD will guide you always; he will satisfy your needs in a sun-scorched land
and will strengthen your frame. You will be like a well-watered garden,
like a spring whose waters never fail.”
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